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Las Vegas Gambler Challenging William Hill Sportsbook on $40k Non-Payout

  • Gambler bet on $200 on an extreme longshot to win a 2023 golf tournament
  • The bet won and his William Hill account showed winnings of $40,200
  • William Hill said the odds were incorrect and awarded the customer $1,000
  • The bettor is challenging the winnings adjustment with state regulators
Dan Katz

Dan Katz graduated with a BS in Commerce from the University of Virginia and an MBA from Emory University. He clearly uses neither of those degrees now, having been writing about the gambling industry (specializing in poker) since 2005. Prior to that, he was an IT and management consultant. He is an avid gamer, primarily on PC, and enjoys collecting retro video games and consoles; finding room to set them all up is his current challenge. Dan lives in Atlanta, Georgia with his wife and two children. You can get in touch with Dan at [email protected].

Golf balls and money
William Hill said the odds were wrong on a golf longshot and reduced a customer’s payout from $40,000 to $1,000. [Image: Shutterstock.com]

My wife and I often call a happy surprise “like finding $20 in your jacket pocket.” Well, this story is the opposite of that.

On November 22, 2023, a Las Vegas gambler bet $200 on massive longshot golfer Joel Moscatel Nachshon to win the first round of the 2023 Fortinet Australian PGA Championship. He was going off at +20000 at the William Hill Sportsbook.

Moscatel did, in fact, win the first round with a course record-tying 63 and eventually finished seventh in the tournament.

William Hill told him it made a mistake when it posted the odds

According to the Las Vegas Review-Journal, the gambler had the bet slip from his online sportsbook account, which showed that he won $40,200. But when he went to cash it in, William Hill told him it made a mistake when it posted the odds. Instead, the sportsbook said, the odds should have been +400, so it paid him $1,000 in winnings.

A patron dispute hearing officer with the Nevada Gaming Control Board heard arguments from both parties last Thursday and will deliver a recommendation to the Board.

William Hill said that, according to its terms and conditions, it reserves the right to correct any “obvious” errors.

The customer said that his gambling account showed the $40,200 in winnings for five days after the golf event concluded.

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