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Gala Casino

Gala Casino

A premier online casino brand

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Casino:Gala Casino
Website:www.galacasino.com
Established:2008
License:Gibraltar Gaming Commission
Software:Amaya, Ash Gaming, Blueprint Gaming, Cryptologic, Endemol Games, Fremantle, IGT, Mazooma, NetEnt, Playtech, QuickSpin, WMS
Compatibility:Android, iPad, iPhone, Windows
Deposits:
Languages:
Support:Email, Phone
Currencies:GBP

Pros:

  • State-of-the-art games from the software providers Playtech, IGT Netent and etc.
  • Enjoy slots on the go using your iOS or Android mobile device.
  • 100% up to the value of ï¿¡400 bonus offer.
  • A reliable customer service support via E-Mail and Telephone.

Gala Casino Review

Gala Casino is a premier online gaming brand which serves up one of the most popular casino entertainment products in the UK market. With many state-of-the-art games from the software provider Playtech, players are bound to find a slot machine or two that will provide them with some top quality action.

Other than the somewhat unnerving brand mascot – which is a doll like lady in a roulette wheel dress – the website of this casino is competently designed with a dark colour scheme and easy to navigate interface. What's more, customers can make hassle free financial transactions on the website safe in the knowledge that they are protected by the latest security technologies.

There a number of exclusive promotions which are offered to new players and old players alike, giving patrons every incentive to make this one of their gaming hotspots. Those players will be able to do just that no matter where they go with an easy to access mobile service.

A reputation to live up to

Being the flagship casino of the highly prominent Gala Coral Group, patrons to this site should expect to receive one of the best experiences available on the internet. That is because the company is the third largest online gaming firm which owns other leading casinos and sportsbooks such as Coral and Eurobet. As such Gala must live up to its outstanding reputation as one of the standard setters in the online gambling world.

As far as legalities and regulations are concerned, the website is fully up to par with a license under the jurisdiction of Gibraltar. It is also registered and regulated with the UK Gambling Commission, meaning that all UK customers are well protected by the law. You will also find that there is a badge of approval from IBAS at the bottom of the company's web page – which means that the industry respected Independent Betting Adjudication Service has deemed that all the games and gambling products on offer adhere to the standards that are set by the Gambling Commission.

That's all good and well, but how does the casino fare when it comes down to the satisfaction of its customers? Well, on the most part, they have received generally positive feedback for a reliable service and attractive welcome bonus with relatively low wagering requirements. However, there have been a fair few complaints regarding a slow identity verification process and refused winnings. That said, the casino has appeared to defend itself in the majority of these cases.

TypeAmountMatchPlaythroughClaim
1st Depositï¿¡400100%20xClaim Bonus
Terms & Conditions Apply. New Players Aged 18+. Please Gamble Responsibly.

A Marvel-lous selection of slot machines

The overarching majority of Gala Casino's slot machines are provided by one of the industry's most innovative software suppliers, PlayTech. These guys offer up some state-of-the-art designs that feature many branded titles from popular culture. That makes them a firm favourite with players who like adventurous slot machine action.

Among the more popular titles are some comic book themed slot machines from the Marvel brand, all of which have 5 reels. Some superhero names make an appearance such as The Incredible Hulk, Iron Man 2, X-Men, Captain America, Thor, Wolverine and Spider Man: Attack of the Green Goblin. Many of these Marvel themed slots come with adrenaline fuelled graphics and exciting gameplay action, as well as a big progressive jackpot that can be won.

You can even go on an adventure with the original superhero on the epic saga which is Beowulf. There are also many TV themes with Big Brother, Million Pound Drop and the Coronation Street themed Corrie Slot.

Everyone wants to be in with a chance to win the big jackpot, which is why Gala Casino lays out a spread of jackpot slots such as Gold Rally, Gladiator and Monty Python's Spamalot. 

If all the action adventure excitement gets too much, then you can always take a step back and enjoy the simple pleasures of a 3-reel classic slot. On offer you will find titles such as Double Diamond, 8-Ball Slots and Jungle Boogie.

Games for everyone

Players who want to have a more traditional experience can enjoy many other table and card based games on Gala Casino. There are many classic versions of games such as baccarat, roulette and blackjack as well as a number of less popular games such as sic bo and craps. The website also plays host to a number of live casino games so you can bring the thrills of land-based gaming straight to your own home.

No nonsense banking

Users of the Gala site and software can deposit and withdraw their money in a number of convenient ways. All of the deposit methods are more or less instant while some withdrawal methods may take a while longer – up to 5 days in some cases.

MethodDeposit TimeDeposit LimitsWithdrawal TimeWithdrawal Limits
Debit CardInstant£15 – No Limit2-5 Business Days£15 – No Limit
Credit CardInstant£15 – No Limit2-5 Business Days£15 – No Limit
PayPalInstant£15 – No LimitInstant£15 – No Limit
SkrillInstant£15 – No LimitInstant£15 – No Limit
NetellerInstant£15 – No LimitInstant£15 – No Limit
EcoPayzInstant£15 – No LimitInstant£15 – No Limit
PaySafeCardInstant£15 – No LimitN/AN/A
Instant BankingN/AN/AInstant£15 – No Limit
Bank TransferN/AN/A3-5 Business Days£15 – No Limit

All of the above values are converted from British Pounds Sterling to US Dollars.

Gala Casino uses a state-of-the-art 128-bit encryption to protect customers from online threats and spyware. So you can bank safe in the knowledge that your details and money are totally secure.

Welcome bonus

New players at Gala Casino will be given 100% of their first deposit back as a bonus up to the value of £400; not a bad way to kick things off. That said, players will have to abide by a few terms and conditions:

  • The minimum amount of a qualifying bonus is £10.
  • Players must wager the combined total of the deposit plus the bonus 20 times before they can withdraw any winnings from their bonus balance.
  • If wagering requirements are not met within 14 days then the bonus balance will be removed.

While that appears to be a low playthrough requirement compared to other sites, players will have to wager both the deposit amount and the bonus amount. So if you receive a total bonus amount of £400, you will have to place £16,000 worth of bets before any winnings are released.

There is also a 2nd and 3rd deposit bonus, both of which give you 50% up to £100, while existing players can enjoy a wide range of on going rewards such as the Weekend Reload bonus which offers a 25% bonus up to £100.

Play and Go

Gala Casino allows players to access many of the same great slots and table games from their Android or iOS mobile device. So, if you have a tablet or smartphone powered by those operating systems then you will be able to enjoy slots on the go such as Cleopatra and Frankie Detorri's Magic Seven.

The verdict?

Gala Casino lives up to its reputation on many fronts. There are loads of great slot machines to play, as well as a wide array of other titles to enjoy whether you are on a desktop or laptop, or even on a mobile device. What's more, it ticks all the boxes when it comes to safety and security.

The customer complaints record is by no means spotless, but it appears that more customers are giving Gala Casino a thumbs up rather than a thumbs down. What's more, when customers are unhappy about something, the customer support team does make an effort to resolve and verify the situation – which is all you can ask for.

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